bettagenetic Store Policy

SHIPMENT INSTRUCTION For New Buyer !!!

The explanation by my USA transhipper (Linda in CO )

I am Linda Olson, Seller's import agent and transhipper.A little explanation might me helpful.We combine orders and ship every 2 weeks because by law live animals must be shipped through a licensed import agent,clear US Customs and must be inspected by the US. Dept. of Fish & Wildlife. All this must happen at a major airport and costs quite a bit of money. I take care of all the legalities and ship them on to you.We can keep costs down by combining orders and spreading those costs around over more fish.

- You will need to pay seller in Thailand the price of each fish + $5 per fish to cover his export expenses and shipping costs from Bangkok to Denver.
- All Fish will be securely double-bagged and packed in an insulated box, and will be shipped only by next day service. This will be the customer's choice of Express Mail for ZIP codes where they offer next day service, DHL next day which we can offer for just $5 more than the Express Mail rate for most ZIP codes, or Federal Express Next day service.

Import fees are .60 per fish
handling for all bettas is $2 per fish
the insullated shiping box is $5
Delivery rates will differ depending on which service is used, but will
range from $20 up

I hope this helps. If you have any more questions, please contact me any time. (Phone number: (303) 404-9152 (303) 404-9152 Email:linda_9555@msn.com)
Linda Olson
Denver, Colorado
USA

Regarding DOA

If your fish arrive to transhipper dead, it's an automatic DOA and seller would replace your fish. You'll have to pay import for both dead and replacement fish, as well as box and shipping of replacment fish, when we mail you your replacement.

For casualties that occur during reshipping to your home, we work with Thai sellers to honour DOA (dead on arrival) policy only if all the following criteria are met:
a) the fish was shipped by an overnight service
B) you signed for the package on the first delivery attempt
c) you provided us with clear picture proof of dead fish in unopened bag within 24 hours of receiving the package (according to tracking)
DOA fish will be replaced by seller at no cost.

Unclaimed fish

If your fish is still with transhipper after the first 5 days of the fish arriving, DOA policy will be void, and we will not guarantee the health or condition of the fish from this point forward. In addition, you will be charged $1/day boarding fee for your betta until it is reshipped, picked up, or surrendered.

SHIPMENT INSTRUCTION For New Buyer !!!

The explanation by my USA transhipper (Jennifer in GA) More detail on below link

http://bellsouthpwp.net/J/e/JennViv/LMBBettaTranship.htm

Wholesale Policy:

Normal I expert to Halfmoon bettas but other kind will be ok as your require.

If you would like to know about approximate of freight cost please send your address and telephone number to me.I can do that in soon.

commonly asked questions for shipment by Air Cargo

1. Do I need an import permit ?
In most situations, it is required to have an import permit / import licence. The US Fish and Wildlife Service is used as a standard / benchmark by most countries when applying for an import permit. In the US, the cost of an import permit is approximately US$ 50 annually. Each shipment will cost an additional US$ 55. Besides, an inspection appointment will have to be made with the local FWS officer 48 hours before the arrival of the shipment. Regular hours of inspection will be between 8 am to 3 pm. There will be an overtime fee if the inspection is made during weekends or hours other than the specified time.

*** The trick***

Importers must also be licensed to import goods. Depending on the category. Some products must be allowed to import from the relevant authorities before importing document

In some country, On case that you don't have live fish import license could you try to contact to customs that relevent to authorities before.Talk with them that this is small package as 1 box 50 fishes for bettas club or study.For them help , May be you can pass on this step without import license.

2. Is the freight forwarding agent or customs broker necessary to clear the customs ?
It is not necessary. You or a company representative can claim the goods upon arrival at the designated international airport. The clearing process will take between 1 to 4 hours.

Procedures:
• Go to the designated airline cargo office as indicated by our invoice on the day and time of arrival.
• Produce the AWB (air waybill) to the person in charge, and show your ID (identification). They will present you with the original copy of the AWB.
• Head on the cargo pickup area of that particular airline to claim your fish.

Note: Always make an inspection appointment with your local Fish and Wildlife Department of Agriculture that issued you the import permit, two days prior to the date of arrival.

Importer FAQs

http://flegenheimer.com/importer_faqs.htm

Example: Method for clearance package from Customs

Imports.
When the goods arrive in your country. Importers must submit entry and related documents for import to the customs authorities at the port of importation into your country are not completely legal until the goods arrive at the port entry. Shipments have been authorized by the customs authorities. And paid the relevant taxes already Importers are responsible for preparing products for review. And release the merchandise from the custody of the Customs
In addition, importers must obtain a permit to import goods. Depending on the category. Some products must be allowed to import from the relevant authorities before importing document
Documentation required to submit to the customs procedures for import include
(1) entry input.
(2) Product lading.
(3) account price.
(4) detailed account packaging.
(5) a license or permit for the import of products under control.
(6) Certificate of Origin. (In case of lower tax rates).
(7) other documents, such as Cat Dog catalog documentation, ingredients etc.

Step Procedure.
Under import a model electronic. Importers or agents involved do not need to submit paper documents. Because all electronic transfers shot a leader of the computer system into the computer system of the Customs Department with VAN or the Internet.
In general, procedures ceremony imports are 4 stages.

1. The transfer and / or the submission of data entry: The first step of the ceremony is to declare the import data import and send data to the Department of Customs The company or agent of the ship data. Product list and account details to the packaging system of the Customs Department. If no errors. System will respond to such companies or agents. When the goods arrive at the port or place to be. Importer or agent must submit entry information to the Customs computer system.

2. Monitoring data showed proof: Step 2 is to examine the data and show proof of all relevant documents filed with the importer. At this stage of the DIP system to separate the two types of entry to detect and à¹bkhn à¹bkhn the exception of the examination. Importers can pay the taxes concerned immediately. If the track of their à¹bkhn à¹bkhn except the examination.

3. To pay import duties and taxes: Step 3 is to pay tax and put the relevant insurance. Current can be made 3 ways: to pay the Customs Department. Electronic Payment System. And pay the bank.

4. The inspection and product release: The final step is to check and release the goods from customs custody. Importer has filed à¹bkhn. The warehouse receipt for goods left at this stage of the product information is correct by checking the information to indicate that such goods must be open examination. Or unless the inspection. If this is the exception à¹bkhn examination will spend very little time. After the release status of electronic products will be sent to both the port and the importer or agent. However, if the goods have passed inspection procedures. Port to move goods for inspection by customs officials before releasing goods from customs custody.

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